Solutions Overview
VSc Solutions are at the forefront of Vehicle and Delivery Tracking, Route Monitoring and Proof-of-delivery Management, extending an organisation’s real-time visibility past the warehouse door and across the entire delivery and collection process - with solutions that both reduce distribution costs and improve customer service.
Our integrated mobile solutions can more effectively manage the delivery and collection process, which enables distribution businesses to react more quickly and intelligently to customer queries and better manage delivery expectations, making pre-emptive action where necessary. Our integrated solution provides information and visibility across the distribution and logistics supply-chain to maximise the efficiency of the whole delivery and collection process by providing tailored information views and reporting to specific roles such as drivers, managers and customer service advisers.
Key solution components from VSc include:
- Telematics – vehicle tracking, analysis & driver performance, with reporting via GPS.
- Route & Delivery Performance Monitoring and Alerting – real-time analysis of vehicle and driver performance against the plan, including comprehensive automated driver de-briefs at the end of the day/shift.
- PDA-based Electronic Proof-of-Delivery, managing the driver route, scanning and reconciliation of deliveries/collections, asset management and exception management controlled by Customer services.
- World-Class Integration services with certified integration from ERP solutions such as SAP and Oracle to routing and scheduling and in-house legacy systems.
Our solutions give a clear up-to-date view of how each vehicle is performing against the plan, alerting where delivery timeslot exceptions are predicted to occur. This visibility extends to management of the entire customer/consignee experience, providing automated delivery collection scanning, immediate exception management (via communications links to customer services) and collections/returns management.
This enables organisations to:
- Provide exceptional levels of customer service and delivery precision, together with comprehensive post delivery KPI reporting
- Generate an accurate and indisputable ePOD/invoice as soon as the delivery is complete
- Minimise in-vehicle shrinkage
- Manage the delivery assets (roll-cages, pallets, tote boxes) despatched, returned and on customer site
- Ensure driver compliance to the plan and provide decision-support for last minute changes so minimising distribution costs
- Automatically generate post-delivery KPI and delivery analysi
The VSc Solution Suite can be either deployed within a customer’s own IT infrastructure or hosted in our 24x7 tier 1 hosting environment.VSc Solutions background and experience in delivering supply chain solutions, means that we can deliver fully integrated mobile solutions that add real value to your business.
